How is scam risk changing and affecting consumers and businesses?

Learn about the riskiest scams from the past year in the 2021 BBB Scam Tracker Risk Report.  The report uses data submitted by consumers to BBB Scam Tracker to shed light on how scams are being perpetrated, who is being targeted, which scams have the greatest impact and much more.  The BBB Risk Index helps us better understand which scams pose the highest risk by looking at three factors: exposure, susceptibility, and monetary loss.  The Risk Report is a critical part of BBB's ongoing work to contribute new, useful data and analysis to further the efforts of all who are engaged in combating marketplace fraud.