A new report analyzes and presents the many ways the Better Business Bureau (BBB) works to foster marketplace trust. BBB offers a wide range of services that enable people to connect with businesses, brands, and charities they can trust in their communities.

Building Better Together, BBB’s mission and impact report, seeks to measure BBB’s performance in building and advancing a better, more trustworthy marketplace for all. The report was published by BBB Institute and the International Association of Better Business Bureaus (IABBB). Feedback collected from BBB stakeholders—including partners, businesses, and consumers—enabled us to track our progress and our impact.

According to the new report, more than $3 billion in estimated economic social impact resulted from BBB’s program and outreach efforts (outlined in the graphic below).