BBB Institute for Marketplace Trust is the educational foundation of the Council of Better Business Bureaus and a nonprofit 501(c)(3) organization. Its mission is to advance trust in the marketplace through programs that promote best practices and business ethics, raise consumer awareness and training about scams, fraud, and deceptive advertising, and build financial and digital literacy. The Institute offers in-person and online training, print and digital educational resources, scholarships and programs. The Institute provides train-the-trainer workshops and resources for BBB staff in the over 100 local offices in all 50 states, Canada, and Mexico. 





Nick LaRusso Michael Warburton Frank Navratil

Nick LaRusso

Mike Warburton

Frank Navratil

Senior Vice President Director Professor, Economics & Finance
of Ruffalo Noel  of Parkwide Communications Boler School of Business
Levitz Balboa Park Cultural Partnership John Carroll University


Andrew Barrett

Jocile Ehrlich

Lauren Epshteyn

Managing Director President and CEO Strategy Executive
The Barrett Group, Inc. BBB of Cincinnati Google

Jane Lee

Steve Lepper

Kip Morse

Attorney-Advisor President and CEO President and CEO
U.S. Department of Justice Assoc. of Military Banks BBB of Central Ohio
of America
Howard Winkler
Director of 
Human Resources (retired)
Southern Company