Research Collaborations 

Latest Reports 

Exposed to Scams: Can Challenging Consumers’ Beliefs Protect them from Fraud?

Exposed to Scams: Can Challenging Consumers’ Beliefs Protect them from Fraud?

A collaboration between BBB Institute, the FINRA Foundation, and the University of Minnesota, is based on in-depth, in-person interviews with 17 people and two scammers sharing their experiences with fraud attempts and explores four mental frames —

2021 Online Purchase Scams Report

2021 Online Purchase Scams Report

Seeks to better understand the impact of online purchase scams and how people can find trusted online sources to make better buying decisions.