MILITARY & VETERAN CONSUMER INFORMATION
Military & Veteran Consumer Information
Whether you are active military, a veteran, or a military spouse, we’re here to help you navigate an ever-changing and often complex marketplace. We offer financial literacy trainings and tips, fraud alerts, and scam prevention programming through our partners and network of BBB facilitators across North America.
In July, 2019 we released Military Consumers & Marketplace Trust: An Analysis of Marketplace Challenges Facing the Military Community. This report compiles tens of thousands of business complaints and scams reported to the Better Business Bureau in 2018 to highlight military consumers' unique challenges and risks when engaging with businesses.
A special thanks to our partner on this report, the Association of Military Banks of America.
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For Active Duty Service Members The BBB is here to make sure you’re mission ready and focused on your future. We want you to feel confident making purchasing decisions—from houses and cars, to the everyday essentials—and know when a deal is too good to be true. Whether you’re finding us online or through your local BBB office, we’ve got your six.
Transitioning to civilian life comes with its challenges. We want to help you take control of your finances, and find honest, trustworthy service providers and businesses that meet your needs. Verify before you buy and learn the signs of a scam so you can steer clear of potential pitfalls.
For Military Spouses and Family Members
When you’re new in town, it can be difficult to know which businesses to trust. We verify reviews and company claims to ensure you’re getting what you pay for—and will work with you if there’s a dispute. Turn to the BBB to find trustworthy businesses, fraud alerts in your community, and information to keep your family financially fit for the future.