BBB Institute for Marketplace Trust launched a new program with six participating BBBs in the U.S. and Canada to validate and spotlight the growing sector of purpose-driven businesses incorporating social impact into their business plans. The BBB4Good pro

Learn how to protect yourself The time people spend online continues to grow, and unfortunately, so does the frequency of online scams*. Start with Trust® Online, a research report published by BBB Institute for Marketplace Trust (BBB Institute) in Oc

Free webinar for small businesses to learn more about protecting your businesses from identity theft and data breaches. BBB Institute for Marketplace Trust, Small Business Association (SBA), and Federal Trade Commission (FTC)

Identity theft affects millions of Americans each year. The FTC received 5.8 million reports in 2021, although the actual number is much higher. The true number is hard to measure since many people do not report, and others may not even know they were imp

JOAN GIOVANNI Joan Giovanni serves as Senior Director of Corporate Partnerships and Development, responsible for the engagement and retention of funders to support our mission.

BBB Institute is excited to announce our newest program seeking to create national partnerships that protect consumers – the BBB Institute Corporate Trust Council. The Corporate Trust Council is a coalition of select companies that have joined with

The BBB’s Institute for Marketplace Trust welcomed Mark Batchelor to its team this quarter.

BBB Institute will unveil a new version of its BBB Scam Tracker platform (BBB.org/ScamTracker) this year with support from Amazon and Capital One. The consumer reporting platform was launched in 2015 to enable people to: 1) determine if they are experienc

We are thrilled to announce two new additions to our BBB Institute for Marketplace Trust Board of Directors! Parag Shah, the Chief Ethics Officer for Nationwide, joins us with more than 21 years of legal, regulatory, transactional (including M&A), governa

The 2022 Fighting Financial Fraud (FFF) program, a partnership between FINRA Investor Education Foundation and BBB Institute for Marketplace Trust, is off to a great start! Through this partnership, we want to empower consumers and business owners to spot

Military consumers lose more money to scams According to the recently published 2021 BBB Scam Tracker Risk Report, military consumers lose more money to scammers than non-military consumers. When exposed to a scam, 44.1% of military consumers lost money,

Earlier this month, the BBB began piloting a new program to help consumers identify purpose-driven businesses in their communities. The new program is called BBB4Good.

BBB Institute's latest study on employment scam victims found that whether or not you lose money may have a lot to do with who you ask for advice.

BBB Institute's latest research report found that military spouses and veterans are the most impacted by employment scams. Both groups were both more likely to be victimized and lose more money than non-military consumers.

The BBB Institute for Marketplace Trust (BBB Institute) is the recipient of a cy pres award from a settlement in Fitzhenry-Russell v. The Coca-Cola Company, No. 5:17-CV-00603.

The BBB Institute for Marketplace Trust (BBB Institute) announces three new members who will be serving on its Board of Directors.

With COVID-19 forcing millions of Americans to work remotely and distance themselves from others, scammers are sure to take advantage. People are more likely to lose money when they are isolated from others, if they are online...

Cryptocurrency scams leapt to the second riskiest scam in 2019, according to New Risks and Emerging Technologies: 2019 BBB Scam Tracker Risk Report (BBB.org/RiskReport).

Cryptocurrency-related scams are on the rise, with a median loss of $3,000 reported to BBB Scam Tracker this year. Scammers often take advantage of new trends, luring victims with false promises of huge financial returns.

This August, BBB Institute hosted 19 BBB communications and outreach professionals from throughout the United States to learn about the Fighting Financial Fraud program and how they can implement this program in their communities.